USG210 Issue with displaying to long user name

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Wojtas
Wojtas Posts: 49 image  Freshman Member
First Comment Friend Collector First Anniversary
in Security
Hi,

Here is the screen where you can see how user names are displaying for users with too long username:



I can't logout those users, and for every new connection new session is create. Is it normal behavior?

Accepted Solution

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,435 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary
    edited July 2021 Answer ✓
    Hi @Wojtas

    We have addressed symptom and it will fix in next forum release.

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,435 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary

    Hi @Wojtas  

    Which version is working on your device?

    I tested in 4.65 version, and IKEv2 VPN client could display correctly and could force logout by admin-type account success.

    You may try to upgrade firmware and flush browser cache first and make sure if it could help your symptom.


  • Wojtas
    Wojtas Posts: 49 image  Freshman Member
    First Comment Friend Collector First Anniversary
    edited July 2021
    Hi @Zyxel_Stanley

    I working on vr. 4.63 but I will upgrade it during the weekend. Could you make a test with the username with more then 34 length, and more then 21 signs before "@" eg.: testusername.testusersurname@usg.com ? Thank you!
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,435 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary
    edited July 2021 Answer ✓
    Hi @Wojtas

    We have addressed symptom and it will fix in next forum release.
  • Wojtas
    Wojtas Posts: 49 image  Freshman Member
    First Comment Friend Collector First Anniversary
    Hi @Zyxel_Stanley

    I have updated my USG from 4.65(AAPI.0) to vr. 4.65(AAPI.1) but the issue still occurs. In which version will you fix it?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,435 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary
    Hi @Wojtas

    It will fix in next FCS firmware and release schedule will at Q4.

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