Secomea Sitemanager connecting issues

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joel_lallemand
joel_lallemand Posts: 2
edited August 2022 in Switch
Hi all

We are trying to connect a secomea sitemanager 3529 on a LAN-Port on a GS1920-24 Switch. We never had problems connecting a sitemanager on different switch types. But the port on the zyxel switch suddenly goes down after connecting... Even there's no port-sec configured. Any ideas? Logs only shoes port down and up events.

Firmware on the GS1920 is V.4.3.0.a

Thanks for your help.

Best regards
Joel

All Replies

  • Zyxel_Jason
    Zyxel_Jason Posts: 395  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @joel_lallemand,

    Welcome to Zyxel community!

    Have you tried to configure port speed with force 100M full-duplex or 10M full-duplex on both secomea sitemanager 3529 and GS1920-24?

    The configuration page for the port speed on GS1920 is Basic setting > Port Setup.
    (You will need to access GS1920 via WebGUI)


    May you also share the complete firmware version of your GS1920-24?
    It can be found in the status page.
    (The screenshot below is just an example in the user guide.)


    Jason
  • joel_lallemand
    joel_lallemand Posts: 2
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    Hi Jason

    Thanks for you feedback.

    We already tried that without success.

    We have installed a cisco switch between the sitemanager and the zyxel switch - now it works fine. I also assume a negotiation problem between the other two devices. 

    Best regards
    Joël
  • Zyxel_Jason
    Zyxel_Jason Posts: 395  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @joel_lallemand,

    It seems like an IOP issue between the sitemanager 3529 and GS1920.
    Thanks for sharing the workaround you found here.

    Jason

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