Packets losses & high ping using SSL VPN

2»

All Replies

  • ICLUB
    ICLUB Posts: 8
    First Comment Friend Collector First Anniversary
    edited November 2021
    Ok, this infuriates me. Sorry @Lukas1234 , I'm going to be egocentric, but I'm OP and nobody offers me to test my conf in labs ?
    I bet I'm not the only one who have to deal with angry customers according to the number of views of this post.
    I used to tell my customers the quality of the zyxel support, you even used to take time to help me when I forgot to tick the indispensable thing I forgot that Time.
    Now this is bs.  Yeah. Thank you so much, we are indeed done with your products. And ad bonus, other manufacturer doesnt code passwords in firmware
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @ICLUB,
    Apology for the unpleasant experience you've encountered on our products.
    Based on our test, it supposed to not have ping lost when SSL VPN tunnel is up though Internet .
    It could be related to network environment or something else.
    We may need to check remotely. Could you provide device remote access to us in PM for further check?
    BTW, Could you describe more information about "USG bricked themselves"? Device crash or hang?
  • Tanuky
    Tanuky Posts: 1
    First Comment Friend Collector
    Hi @ICLUB
    same problem here have you fix your problem.
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @Tanuky,
    SSL VPN stability issue was fixed in previous firmware. What is your firmware version?
    and could you share more information about packets lost in your site? 

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）