USG20-VPN can't upload configuration

Fullbore · January 18

I saved startup-config from our existing USG20-VPN but when I try to save it to a new USG20-VPN I get a Error Message box-

errno: : var errno0=

errmsg: var zyshdata

Both devices are running the latest firmware.

Image: https://us.v-cdn.net/6029482/uploads/editor/x3/v0ni38gvt4pt.jpg

mMontana · January 18

Does the file you've uploading have the same name of one into the firewall?

Fullbore · January 18

I tried it as the same name and adding a "1"onto the filename, no difference

mMontana · January 18

There's any non-ASCII character into configuration file?

Fullbore · January 18

Nothing that stands out scrolling through in Textpad.https://www.dropbox.com/s/zel2gjr8a2vz4vf/startup-config1.conf?dl=0

Zyxel_Emily · January 20

Hi @Fullbore,

When I upload your configuration file "startup-config1.conf" to USG20-VPN(firmware 5.20), it shows the following error message. We're investigating this issue.

Image: https://us.v-cdn.net/6029482/uploads/editor/me/zwgwa7khf3a1.jpg

To solve the issue temporarily, edit the configuration file and delete three lines. The file can be uploaded to the device and applied successfully.

Image: https://us.v-cdn.net/6029482/uploads/editor/mf/ddwj80jxn88g.jpg

Fullbore · January 21

That is uploading, but as of now it's been uploading for 3 hours!

This seems a very long time

USG20-VPN can't upload configuration

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