I can't log in after the GS1920-24HP firmware update
Options
Freshman Member
I updated the GS1920-24HP firmware to the latest and after restarting I can't log in to the interface because it doesn't accept the user who worked before the update. I tried to reset the device but did not see any change. What is the solution then?
0
All Replies
-
Hi @simonkab
I think you may not save the config before the firmware update, which is a reboot.
Please check out this article:
https://support.zyxel.eu/hc/en-us/articles/360000719260-Switch-Configuration-Lost-After-Power-Outage-or-Power-Cycle-Issue
Regards,
Tobias0
Zyxel Employee
Categories
- All Categories
- 442 Beta Program
- 2.9K Nebula
- 219 Nebula Ideas
- 127 Nebula Status and Incidents
- 6.5K Security
- 588 USG FLEX H Series
- 344 Security Ideas
- 1.7K Switch
- 84 Switch Ideas
- 1.4K Wireless
- 52 Wireless Ideas
- 7K Consumer Product
- 298 Service & License
- 476 News and Release
- 91 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.8K FAQ
- 34 Documents
- 87 About Community
- 102 Security Highlight
