I can't log in after the GS1920-24HP firmware update
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Freshman Member
I updated the GS1920-24HP firmware to the latest and after restarting I can't log in to the interface because it doesn't accept the user who worked before the update. I tried to reset the device but did not see any change. What is the solution then?
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Hi @simonkab
I think you may not save the config before the firmware update, which is a reboot.
Please check out this article:
https://support.zyxel.eu/hc/en-us/articles/360000719260-Switch-Configuration-Lost-After-Power-Outage-or-Power-Cycle-Issue
Regards,
Tobias0
Zyxel Employee
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