[NEBULA] Am I doing something wrong?

mcoleman · July 2018

Zyxel_Jason · July 2018

Hi @mcoleman,

Welcome to Zyxel community!

I have checked the MAC and S/N you provide, your device is NWA1121-NI.
NWA1121-NI isn't in the Nebula support list, that is, it is a Non-Nebula device.

Here is the current support list of Nebula device:
1. NWA1123 ACv2
2. NWA1123 AC PRO
3. NWA1123 AC HD
4. NAP series
5. NSW series
6. NSG series

If you want to register your device, you may go to myZyxel to register your device.

BTW, I will remove the pictures which have your device detail information because of the security concern.

Hope it helps.

Zyxel_Jason · July 2018

Hi @mcoleman,

Welcome to Zyxel community!

I have checked the MAC and S/N you provide, your device is NWA1121-NI.
NWA1121-NI isn't in the Nebula support list, that is, it is a Non-Nebula device.

Here is the current support list of Nebula device:
1. NWA1123 ACv2
2. NWA1123 AC PRO
3. NWA1123 AC HD
4. NAP series
5. NSW series
6. NSG series

If you want to register your device, you may go to myZyxel to register your device.

BTW, I will remove the pictures which have your device detail information because of the security concern.

Hope it helps.

mcoleman · July 2018

Thanks. So if I register the device, then Nebula will be able to find it?

Zyxel_Jason · July 2018

Hi @mcoleman,

As I mentioned, since your device NWA1121-NI is not a Nebula device, it doesn't support Nebula feature.
Only the Nebula device which I list in my last reply could be registered on Nebula Control Center.

Hope it helps.

[NEBULA] Am I doing something wrong?

Accepted Solution

All Replies

Categories

Nebula Tips & Tricks

Nebula Help Center