Ping is not stable, packet loss, bad performance, sometimes router stuck
All Replies
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3 different devices
3 different LAN ports
3 different LAN cables
3 different operating systems(Win10, Win11, Raspberry Pi OS)0 -
Hi @tak3joy
The system will regularly send wifi informs to make sure the G1 wifi stability and which will affect the response time a little bit. This mechanism don’t need to be worried since it won’t affect the network usage.
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Today the router died, everything was fine until the Internet disappeared, then I went to the router and the LEDs were no longer on, I tried to plug it into another outlet, but it doesn’t want to turn on at all, while the power supply outputs as declared 12V.0
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Hi @tak3joy
Maybe there is some power surge issue in your environment.
You can connect local representative to do the RMA process.
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I have many other electronics in house that working properly 5+ years, and and part of it uses same 12V power supply... I think that the assumption is a bit inappropriate.Zyxel_Jerry said:Hi @tak3joy
Maybe there is some power surge issue in your environment.
You can connect local representative to do the RMA process.0 -
Hi @tak3joy,Thanks for the feedback.We do not meet the issue before.We'll keep monitor if there is a similar case, and we'll be undertaking further analysis and investigation.
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