Xyxel USG60W start up issue

Dovetail_MD
Dovetail_MD Posts: 81  Ally Member
First Comment Second Anniversary
edited April 2021 in Security
I have just got a USG 60 W on test and am having trouble logging into it.

I can get to the web page which is the front-end for the unit.

I put a password in which is my usual standard against my usual username and it will not allow me to login.

I'm running a browser on a Windows 10 pro laptop attached to the USG 60 W and have tried both Firefox and Microsoft edge without success.

Resetting the item does not seem to have any effect

Does anybody have any advice?

Accepted Solution

All Replies

  • Dovetail_MD
    Dovetail_MD Posts: 81  Ally Member
    First Comment Second Anniversary
    also now tried Chrome - java script is on, cookies not blocked
  • PeterUK
    PeterUK Posts: 3,775  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited August 2018

    Reset it (hold reset in for 20 sec) and try again when you log in with admin and 1234 try a simple password then log in with admin and that simple password as a test before your better password to see if it happens again.

  • Dovetail_MD
    Dovetail_MD Posts: 81  Ally Member
    First Comment Second Anniversary
    Answer ✓
    yeah - simples - load Opera and off we go
  • ChrisGer
    ChrisGer Posts: 206  Ally Member
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula
    Hi Dovetail_MD
    i've a restart issue and in contact with ZYXEL to fix the located issue by a reboot.

    regards
    Christian
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,388  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary
    Hi @PeterUK
    Thanks for your sharing. :)

    @Dovetail_MD You can try to reset device and try default username and password again.(admin/1234)

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）