Firmware Update fails -> missing domain

ICT_Campus
Posts: 3
Freshman Member



When trying to update the Firmware of APs and switches, it always fails.
All domains mentioned in Nebula (https://nebula.zyxel.com/cc/ui/index.html#/help/firewall-information) are opened but it tried to connect to some different addresses.
I figured out, for updating the firmare, another (sub)domain is being requested:
firmware.nebula.zyxel.com on port 443
The corresponding IP-Adresses (as of 21.04.2022) are:
Hopefully this helps if anybody else has the same problem and I'm looking forward to the domain being added.
All domains mentioned in Nebula (https://nebula.zyxel.com/cc/ui/index.html#/help/firewall-information) are opened but it tried to connect to some different addresses.
I figured out, for updating the firmare, another (sub)domain is being requested:
firmware.nebula.zyxel.com on port 443
The corresponding IP-Adresses (as of 21.04.2022) are:
- 13.224.99.12
- 13.224.99.55
- 13.224.99.127
- 13.224.99.111
Hopefully this helps if anybody else has the same problem and I'm looking forward to the domain being added.
0
Comments
-
Hi @ICT_Campus,
Thanks for sharing your idea.
Let me add it to Nebula idea.
Add Firmware Update domain on Nebula firewall information page
In addition, the corresponding IP address will be different due to different area.Zyxel Melen0
Categories
- All Categories
- 429 Beta Program
- 2.6K Nebula
- 163 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 350 USG FLEX H Series
- 291 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 261 Service & License
- 406 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 82 Security Highlight