Device is already registered by another user
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Master Member
Hi all,
i've bought a USG Flex 200. The seller has written in the description that the package was only unpacked. Apparently, however, the USG was also connected to Nebula. Is there still a possibility to connect the USG to my Nebula account or do I have to send it back? The invoice, serial number and MAC address are available.
Thank you!
Best regards,
baba
i've bought a USG Flex 200. The seller has written in the description that the package was only unpacked. Apparently, however, the USG was also connected to Nebula. Is there still a possibility to connect the USG to my Nebula account or do I have to send it back? The invoice, serial number and MAC address are available.
Thank you!
Best regards,
baba
0
All Replies
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Hello baba,Is it you are unable to register the device to myZyxel?Please provide the serial number and MAC address through private message, I will check on this for you, thank you.James0
Zyxel Employee
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