Device is already registered by another user
Hi all,
i've bought a USG Flex 200. The seller has written in the description that the package was only unpacked. Apparently, however, the USG was also connected to Nebula. Is there still a possibility to connect the USG to my Nebula account or do I have to send it back? The invoice, serial number and MAC address are available.
Thank you!
Best regards,
baba
i've bought a USG Flex 200. The seller has written in the description that the package was only unpacked. Apparently, however, the USG was also connected to Nebula. Is there still a possibility to connect the USG to my Nebula account or do I have to send it back? The invoice, serial number and MAC address are available.
Thank you!
Best regards,
baba
0
All Replies
-
Hello baba,Is it you are unable to register the device to myZyxel?Please provide the serial number and MAC address through private message, I will check on this for you, thank you.James0
Categories
- 6.8K All Categories
- 1.3K Nebula
- 26 Nebula Ideas
- 28 Nebula Status and Incidents
- 3.8K Security
- 199 Security Ideas
- 691 Switch
- 25 Switch Ideas
- 568 WirelessLAN
- 8 WLAN Ideas
- 4.5K Consumer Product
- 95 Service & License
- 212 New and Release
- 35 Security Advisories
- 479 FAQ
- 216 Nebula FAQ
- 109 Security FAQ
- 72 Switch FAQ
- 66 WirelessLAN FAQ
- Documents
- 20 Nebula Monthly Express
- 40 About Community
- 31 Security Highlight