because I have lost connection with usg flex 200?

Tecnoprogramm · May 2022

for a week during the work I have continuous connection losses. The firewall has always been fine (it has been running for 3 months) but it has been creating these problems for a few days.

I did some tests: if I work with the single WAN (wan 1 or Wan 2) disconnecting or one or the other I work regularly. instead I tried to disable the Wan 2 from CLI but the problem still exists.

the firmware is up to date

Thanks

Fred_77 · May 2022

Hi @Tecnoprogramm

Just some questions to understand your configuration..
Are you referring to lan-to-wan traffic?
Are you using a wan trunk?
Do you see something inside logs?

Fred

Tecnoprogramm · May 2022

hi Fred

yes there is a trunk.

this morning everything seems to be working.

yesterday the only thing I did is update firmware and change some parameters on the WAN2 router.

I will keep you updated if I receive reports

thank you

Zyxel_Jeff · May 2022

Tecnoprogramm

May we know if this problem still exists? Is there any error Monitor log message generated? Not sure if this problem is related to ISP or network , maybe you can use a PC continuously to ping 8.8.8.8 with timestamp(you can enter the CLI with system administrator role in the PC "ping -t 8.8.8.8|cmd /q /v /c "(pause&pause)>nul & for /l %a in () do (set /p "data=" && echo(!date! !time! !data!)&ping -n 2 8.8.8.8>nul" >C:\PingResult.txt") then save the ping result and see if there are any drop clues on the ping result. It may be easy to know when you lost the connection.

because I have lost connection with usg flex 200?

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