VPN100
I have a VPN100 configured for L2TP access. It works for most of the clients connecting to it except a very small number of people can't connect. Everybody is using Windows 10, and I can't find any reason why they're unable to connect. It says the connection was denied because the user name/password is not recognized or the select auth protocol is not permitted. But, they all have the same settings with the correct username/pwd. How can I troubleshoot this?
0
All Replies
-
Hi @ScottiYou may have a check L2TP security setting on problem PC.Only left "PAP" option is enabled in L2TP Security setting.And also you can monitor the event log on your VPN100 to make sure client traffic arrived to VPN100 without problem.
0 -
I will tell them to try that today0
-
I ended up switch to the SSL VPN which seems to work better. Thanks for your help0
Zyxel Employee
Categories
- All Categories
- 192 Beta Program
- 1.7K Nebula
- 93 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 51 Switch Ideas
- 920 WirelessLAN
- 28 WLAN Ideas
- 5.4K Consumer Product
- 174 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 1K FAQ
- 453 Nebula FAQ
- 258 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 67 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 69 About Community
- 52 Security Highlight
