myZyxel

ETSTECH · August 2022

Hello,

I need support to complete a task on the myZyxel platform.

I have 2 accounts, with 2 separate email addresses, and for some reason we've registered some devices on the first account and some on the second.

I would like to know if it's possible to transfer all devices on one of these accounts.

Then I need to cancel the registration for a used USG110 that I bought from the internet to register it on my account.

Thank you in advance for your kind reply.

Best regards

Zyxel_Emily · August 2022

All devices are transferred from the secondary account to the main account. Please have the status of the main account on myZyxel portal.

Zyxel_Emily · August 2022

We can help you handle this request. Please send the following information to me in private message.

1. Two myZyxel accounts

2. Serial number and MAC address of USG110

Zyxel_Emily · August 2022

All devices are transferred from the secondary account to the main account. Please have the status of the main account on myZyxel portal.

ETSTECH · August 2022

Thank you very much. Have a nice day.

Accepted Solution