SSL_ERROR_UNSUPPORTED_VERSION USG20

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baudetd
baudetd Posts: 40  Freshman Member
First Anniversary 10 Comments
in Security 
hello, 
I have a usg20 router, I don't know the version.

I haven't been able to access the web interface for a while now.

with any browser, I have this message:

Error code: SSL_ERROR_UNSUPPORTED_VERSION ....
This website may not support TLS 1.2, the minimum version supported by Firefox


thanks !

Accepted Solution

  • baudetd
    baudetd Posts: 40  Freshman Member
    First Anniversary 10 Comments
    Answer ✓
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    hi!
    this is ZyWall USG20
    I found the solution ! by making the browser compatible

thanks

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,066  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Welcome to the Zyxel community. May I know the product name is ZyWall USG20 or USG20-VPN? Besides, please provide more information to us: (1).screenshot (when you cannot access the device's Web-GUI page)  (2). What is the browser? and its version. Thanks.
  • baudetd
    baudetd Posts: 40  Freshman Member
    First Anniversary 10 Comments
    Answer ✓
    Options
    hi!
    this is ZyWall USG20
    I found the solution ! by making the browser compatible

thanks
  • mMontana
    mMontana Posts: 1,300  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Update as soon as possible the firmware of your device. And consider replacement, the latest update is dated 2016!
  • baudetd
    baudetd Posts: 40  Freshman Member
    First Anniversary 10 Comments
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    hello


I will test it and come back to you with a conclusion

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