USG40W admin panel / CLI hangs when downloading large file

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Georgeaux
Georgeaux Posts: 1 image  Freshman Member
Seventh Anniversary
edited December 2022 in Security
USG40W CLI and admin panel hangs while downloading large files.
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If we turn on Traffic Statistics Collection ( System Status/Traffic Statistics ) then the 
CLI, the Admin Panel, and the internet traffic on the whole network becomes unavailable. 
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Is there any way to fix this?   

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  • Zyxel_James
    Zyxel_James Posts: 809 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Hello @Georgeaux,
    Welcome to Zyxel community!

    For further checking, please collect the diag-info for these two scenarios, and note that collect it when the issue occurs, you can provide it to me via private message, thanks.
    (Maintenance > Diagnostics > Diagnostics > Collect Now)

    James

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