NWA50AX & NWA55AXE Email Log option disappeared

NickU
NickU Posts: 5
Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula
edited May 21 in Wireless

Hi,

I've recently added both an NWA50AX and NWA55AXE to my network - both AP's are standalone management (not Nebula). When i first configured the AP's there was an option to enable a daily email with various log extracts. After updating the firmware to the latest (V6.29(ABYW.1) / 2022-11-04 15:20:39), the option for the e-mal version of the log has disappeared from both AP's. I'm guessing nthis is deliberate by Zyxel as the section of the manual regarding e-mailed logs has also changed. While it may not be a great loss to many people, it is a bit of a nuisance as I had enabled a simple daily email from the NWA50AX, but now have no way of amending or stoping the emailed log from being sent.

Anyone got any clues on how to re-enable the lost options, or to stop/amend the e-mail send from the NWA50AX? Or is this a case of downgrade the firmware, change the settings, then upgrade the firmware again….?

Thanks for any help…

Best Answers

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @NickU

    There are two methods you can refer to stop the e-mail send from the AP.

    Method 1:

    SSH to AP and use the CLI below

    Router> enable

    Router# configure terminal

    Router(config)# daily-report

    Router(config-daily-report)# no activate

    Router(config-daily-report)# exit

    Router(config)# exit

    After that, you can use CLI to check the daily report status:

    Router# show daily-report status

    Other CLI related to the Email Daily Report, you can refer to the attachment.

    24.2 Email Daily Report Commands -139-142.pdf

    Method 2:

    Downgrade the firmware to 6.25 patch 10, going to Configuration > Log & Report > Email Daily Report > Untick Enable Email Daily Report

    image.png

    And then, upgrade the latest firmware version to use.

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @NickU ,

    You can download the full CLI-reference manual for the NWA/WAC/WAX Series here.

    By the way, you also can download other materials at Zyxel Download Library

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @NickU

    There are two methods you can refer to stop the e-mail send from the AP.

    Method 1:

    SSH to AP and use the CLI below

    Router> enable

    Router# configure terminal

    Router(config)# daily-report

    Router(config-daily-report)# no activate

    Router(config-daily-report)# exit

    Router(config)# exit

    After that, you can use CLI to check the daily report status:

    Router# show daily-report status

    Other CLI related to the Email Daily Report, you can refer to the attachment.

    24.2 Email Daily Report Commands -139-142.pdf

    Method 2:

    Downgrade the firmware to 6.25 patch 10, going to Configuration > Log & Report > Email Daily Report > Untick Enable Email Daily Report

    image.png

    And then, upgrade the latest firmware version to use.

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • NickU
    NickU Posts: 5
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula

    Thank you Judy, that was very helpful and has allowed me to amend the settings.

    Out of interest, Is there anywhere that I can download the full CLI-reference manual for the NWA50/55 AP's?

    Thanks again for your help 👍️

    Nick

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @NickU ,

    You can download the full CLI-reference manual for the NWA/WAC/WAX Series here.

    By the way, you also can download other materials at Zyxel Download Library

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • NickU
    NickU Posts: 5
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula
    edited March 2023

    Thanks for the direct link Judy - I wouldn't have found it without it as the CLI reference doesn't appear in the download library when searching by either the NWA50AX or NWA55AXE.

    Maybe it would be a suggestion to add it to the download lists for other AP's?

    Thanks again for your quick and detailed help 😎

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @NickU ,

    We'll add the NWA50AX/55AXE's CLI reference into Download library in the next time.

    Thanks!

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

Categories

Wireless Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）