Sonos Play:1 won't connect with Zyxel EX3301 T0 router

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OldBlade
OldBlade Posts: 2 image  Freshman Member
in Home Router

I have just had a Zyxel router installed and my Sonos Play:1 won't connect. The mobile I am running the Sonos 2 app on is connected to the router's wifi but when I try to update the network it says the speaker is not found. The same happens if I connect the speaker directly to the router with ethernet. The System option on the app is also greyed out.

Any advice please?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,603 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @OldBlade,

    Did you find Sonos support for help?

    Their community might have other users who have a similar problem as yours.

    Zyxel Melen


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