USG110 is EOL (End of Life)

chandan
chandan Posts: 72  Ally Member
First Comment Friend Collector Second Anniversary
edited April 2023 in Service & License

We have purchased Zyxel firewall USG110 series 3 years back. I had taken 3 years license which is expiring in another 100days. I want to extend the license for 3 more years. Kindly advise us how to proceed.

All Replies

  • USG_User
    USG_User Posts: 374  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary
    edited April 2023

    I guess this is not possible since the different signature update services are fasing out ( https://webservice.zyxel.com/end-of-life ). Reduced technical support is available until 2024 only.

    We've removed our USG110 and replaced it with USG Flex 700 recently.

  • chandan
    chandan Posts: 72  Ally Member
    First Comment Friend Collector Second Anniversary

    That's ok.
    What about the users who has purchased the product recently?

    Zyxel team, Kindly reply.

    What to do?

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 301  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Dear @chandan ,

     

    Greetings.

     

    Since USG110 was End of Service in 2022, it will stop RMA and tech support on 2024.05.16. 

    The official migration path is USG FLEX 500; it is worth considering.

     

    https://webservice.zyxel.com/end-of-life

     

    Thanks.

     

    Ivan

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