Device temperature has exceeded system threshold
My USG-500 keeps shutting down.
I get the message that the device temperature has exceeded threshold.
the router is managed via nebula:
Router# debug hardware fan-get
Sensor[0]:75 degree
Sensor[1]:50 degree
Sensor[2]:57 degree
FAN[0]:6914 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM
what can i do?
Best Answers
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on the wall.
0 -
Not sure on the threshold on my Flex200 I get
Router# debug hardware fan-get
Sensor[0]:73 degree
Sensor[1]:43 degree
Sensor[2]:47 degree
FAN[0]:0 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM
which is idle no fanYou might have a heatsink loose?
That box on the top of the USG might be blocking vents?
0 -
I moved it and it is still overheating.
Router# debug hardware fan-get
Sensor[0]:72 degree
Sensor[1]:48 degree
Sensor[2]:54 degree
FAN[0]:6878 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM
Router#0
All Replies
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Where have you put the the USG-500?
0 -
on the wall.
0 -
What is the threshold of the router? There is lots of other equipment with no issue.
0 -
Not sure on the threshold on my Flex200 I get
Router# debug hardware fan-get
Sensor[0]:73 degree
Sensor[1]:43 degree
Sensor[2]:47 degree
FAN[0]:0 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM
which is idle no fanYou might have a heatsink loose?
That box on the top of the USG might be blocking vents?
0 -
Hi @LDI ,
The device will dump warning message if sensor exceed 80 °C.
The ventilation holes of FLEX500 are located on both sides, It is recommended to remove the appliance above away to ensure proper ventilation.
Thank you
0 -
Can you add fans to the Flex500?
0 -
With zip ties its possible you could get something like this
to blow air I from then bottom
1 -
I moved it and it is still overheating.
Router# debug hardware fan-get
Sensor[0]:72 degree
Sensor[1]:48 degree
Sensor[2]:54 degree
FAN[0]:6878 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM
Router#0 -
I moved it and it is still overheating.
Router# debug hardware fan-get
Sensor[0]:72 degree
Sensor[1]:48 degree
Sensor[2]:54 degree
FAN[0]:6878 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM
Router#0 -
@Zyxel_Kevin In my life i NEVER put in that orientation a Zyxel Firewall. Only "plane", on feets or on rack.
Is that positioning supported/advised?
0
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