Mac SecuExtender losing configuration

ChipConnJohn
ChipConnJohn Posts: 44  Freshman Member
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula First Comment Fourth Anniversary
in Security

Hello All,

I just rolled out IKEv2 with Google Auth 2FA to a client that has Macs. Two of the Macs (so far) have repeatedly lost their config. Doesn't seem to be a log off or reboot or anything. The config just disappears. When the software is opened again, it's back to asking for the activation code. No IKEv2 confg is there anymore. I set it back up and it works for a day? half-a-day? Then it disappears.

Any ideas?

SecuExtender VPN Client_IPSec_2.2.0.019(subscription_based)

One Mac is on Ventura

Other is on Big Sur

All Replies

  • WJS
    WJS Posts: 155  Master Member
    5 Answers First Comment Friend Collector Second Anniversary

    I don't have this problem when using Ventura,

    maybe it's because macOS didn't pay attention to some permission controls?

  • ChipConnJohn
    ChipConnJohn Posts: 44  Freshman Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula First Comment Fourth Anniversary

    This is happening to all Macs I have SecuExtender installed on. It takes a day or two, but the user will open the app and the Activation is gone as is the VPN config once I reenter the Activation code. The users don't use this app every day, but it's really disruptive when they need access to the server and can't connect.

Categories

Security Highlight


Read more

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）