VPN 50 login issue
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bigjimmylaw
Posts: 1
Freshman Member
Freshman Member
in Security
I received the email today about the firmware upgrade. I cannot get logged into either of my devices so that I can perform this. I am getting a 504 gateway timeout after I click login. Any ideas?
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All Replies
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you need to download new firmware unplug WAN reboot and update
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Disconnect WAN and reboot. Then upgrade.
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Hi @bigjimmylaw
Thanks for reporting this case to us. As mentioned by PeterUK and RSaull, we suggest the following steps:
Step 1: Disconnect the WAN port connection and reboot your device.
Step 2: Access the device's Web-GUI using the LAN port.
Step 3: Update the firmware to our latest version, V5.36P2.
You can download the firmware from this link:
Thank you.
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