help USG20- vpn

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  • baudetd
    baudetd Posts: 40  Freshman Member
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    I confirm, I did the update in 5.36.

    The router resets . Subsequently, loading the config does not work ....

  • baudetd
    baudetd Posts: 40  Freshman Member
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    I am already in 5.36 (abaq2).je talk about my startup-config file that I can not load

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,376  Zyxel Employee
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    Hi @baudetd
    Please have a try rename your config file as others(without space)

    Share yours now! https://bit.ly/4aO0BMF

    Stanley

  • baudetd
    baudetd Posts: 40  Freshman Member
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    edited May 2023
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    hello, I'm putting a standby to the test since we need the internet ..

    so I went back to 5.35. and I reinjected the config file startup.config.conf, and it works.
    I no longer have time to test and rename the files..
    
    I would like to understand something:

    1 -why when I insert firmware 5.6, the router reset
    2 -what does standby and running firmware do? why should both be updated with the same file?
    3 -why can't we insert the config file on version 5.36 ?
    
    thanks  very much

  • PeterUK
    PeterUK Posts: 2,959  Guru Member
    Community MVP First Anniversary 10 Comments Friend Collector
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    Just apply your config to 5.36P2 with “Ignore errors and finish applying the configuration file”

    It is best to stagger the firmware slots when new firmware comes out so that you update the standby slot.

  • baudetd
    baudetd Posts: 40  Freshman Member
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    hello ,

    how to updgrade with “Ignore errors and finish applying the configuration file” ?

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 835  Zyxel Employee
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    Hi @baudetd ,

    DId you resolve the issue ?

    Please feel free to contact us if need further assistance.

    Thank you

    Share yours now! https://bit.ly/4aO0BMF

    Kevin

  • baudetd
    baudetd Posts: 40  Freshman Member
    First Anniversary 10 Comments
    edited May 2023
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    no

    I tell you, every time I update, the router resets and I can't import my config


    and this is exactly what happens all day long


    the router works, then I lose the vpn, I lose the web interface on the other hand I do not lose internet ....


    I had to restart the router every 2 hours....

  • baudetd
    baudetd Posts: 40  Freshman Member
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    is it possible to download the 5.34 firmware or less ?

  • PeterUK
    PeterUK Posts: 2,959  Guru Member
    Community MVP First Anniversary 10 Comments Friend Collector
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    You have to backup config reset to defaults update the standby slot then upload config file click on it and apply with that settings.

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