Not overriding the local device password via a Nebula one by default

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Comments

  • Posts: 2,120  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    HI @k1s ,

    Please tell us after enabling Zyxel support by going to Help (On the top right) > Support Request > Zyxel support access. We'll tell you once there is any update.

  • Posts: 73  Ally Member
    First Answer First Comment Friend Collector Second Anniversary

    It is indeed enabled, and does indeed still behave that way

  • Posts: 2,120  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @k1s ,

    We confirm the issues as error message and no WAN status, Cellular info happen in your site. We'll check and tell you if there is any update. Please keep the enable Zyxel support.

  • Posts: 2,120  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @k1s ,

    For further investigation, we hope to have a remote session to check the connection between your NR7101 and Nebula. Please take a look at your Community inbox.

    Thank you!

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