Not overriding the local device password via a Nebula one by default

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Comments

  • Zyxel_Judy
    Zyxel_Judy Posts: 877  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    HI @k1s ,

    Please tell us after enabling Zyxel support by going to Help (On the top right) > Support Request > Zyxel support access. We'll tell you once there is any update.

    Judy

  • k1s
    k1s Posts: 57  Ally Member
    First Anniversary 10 Comments Friend Collector First Answer

    It is indeed enabled, and does indeed still behave that way

  • Zyxel_Judy
    Zyxel_Judy Posts: 877  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @k1s ,

    We confirm the issues as error message and no WAN status, Cellular info happen in your site. We'll check and tell you if there is any update. Please keep the enable Zyxel support.

    Judy

  • Zyxel_Judy
    Zyxel_Judy Posts: 877  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @k1s ,

    For further investigation, we hope to have a remote session to check the connection between your NR7101 and Nebula. Please take a look at your Community inbox.

    Thank you!

    Judy

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