secuExtender does not Install
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Freshman Member
I have a problem for a few weeks, i can't install secuextender anymore on my win7.
the error is : Service 'ZyWall SecuExtender Helper' (Zywall SecuExtender Helper) failed to start. Verify that you have sufficent privileges to start system services.
I tried to put the "tap0901_zyxel.sys" on C:\Windows\System32\drivers
same error
I tried to run the installer with administrator rights, same error.
I tried the new version 4.0.3.0, same error
another idea ?
Thanks for your help, i can't work anymore from home for the moment...
Hugues
the error is : Service 'ZyWall SecuExtender Helper' (Zywall SecuExtender Helper) failed to start. Verify that you have sufficent privileges to start system services.
I tried to put the "tap0901_zyxel.sys" on C:\Windows\System32\drivers
same error
I tried to run the installer with administrator rights, same error.
I tried the new version 4.0.3.0, same error
another idea ?
Thanks for your help, i can't work anymore from home for the moment...
Hugues
0
Comments
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Hi @Couthu
TAP driver was signed with SHA2.
Make sure Microsoft update KB3033929 is installed.
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3033929
If the error still appears, please let me know and we will arrange remote access to check the issue on your Windows 7.
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Thanks for your answer, I will check the update tonight.Hugues0
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that's ok, windows update was out, i needed to fix it before i can re-install secu-extender0
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