Zywall USG 40 all WAN/LAN Ports down

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BMCFarlane
BMCFarlane Posts: 1 image  Freshman Member
edited April 2021 in Security
The USG 40 has ceased operation after a year without configurations or importing a firmware. The power LED is still lit and the SYS LED is also lit. All ports P1-P5 are not lit anymore, except when restarting, they light up orange ... A factory reset has not worked. Access via console cable is no longer possible. Any idea?

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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
     
    If console access is no longer available, it might be hardware issue.
    For better assistance, we will contact you through private message to get purchase information and proceed with RMA process.

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