Content Filter not working USG Flex 500 issue
Hi,
When i enable Content Filter and(or) DNS Content Filter in Policy Control, http and https connection become very slow. I think that because Content Filter not resolving url(domain name).
in cli:
Router(URL)# https://community.zyxel.com
% ret err = -4
result: Error
The query takes: 1.000000 seconds
in web:
Help me solve the problem, thanks.
Accepted Solution
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Hi @andreive
Currently, the Content Filter doesn't provide the Belarus area, we apologize for any inconvenience caused. Thank you for your understanding.
Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
0
All Replies
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Do you have a DNS set for the Flex to use?
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Hi @andreive
Not sure if it is related to your DNS settings. Please navigate to Configuration > System > DNS > Domain Zone Forwarder and add a setting as shown below:
This will enable DNS queries by the Google DNS server 8.8.8.8. Thanks.
Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
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this is my DNS settings:
and when i change DNS to only 8.8.8.8 auto i have the same issue
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If you go to Diagnostics > Network Tool with NSLOOKUP IPv4 and put in grc.com does it resolve?
If you get tracetcp
run
tracetcp d.myzyxel.com:443
does it complete?
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Dear @andreive
Could you provide a remote Web-GUI link to us for further checking purposes? I will send a private to you later, please check your inbox. Thanks.
Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
0 -
Hi @andreive
Currently, the Content Filter doesn't provide the Belarus area, we apologize for any inconvenience caused. Thank you for your understanding.
Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
0
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