LTE7490 MTU setting missing

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  • June6
    June6 Posts: 12
    First Comment Friend Collector First Anniversary
    edited November 2023

    Thank you, it's still a bit weird that MTU as low as 1277 is required for proper image loading on is.fi & hs.fi.

    I tried "mturoute -t" command (free tool) to the is.fi image server (after putting client MTU back to the default 1500) where fragmentation happens (if MTU is over 1277), and it says 1464:

    mturoute to 52.85.49.80, 30 hops max, variable sized packets

    • ICMP Fragmentation is not permitted. *
    • Speed optimization is enabled. *
    • Maximum payload is 10000 bytes. *
      1 +- host: 192.168.2.1 max: 1500 bytes
      (steps between 2 and 14 omitted, either not reaching or 1464 bytes)
      15 +- host: 52.85.49.80 (image servers on is.fi) max: 1464 bytes

    I guess for my PC→image server direction 1464 MTU works while for the opposite direction client MTU must be for some reason exceptionally low, 1277 ?

    Attached are wireshark screenshots when MTU is set to 1277 and the images load properly:

    So in conclusion:

    Client MTU 1277: IPv4 packet total length 1277, TCP, no fragmentation, images load properly

    Client MTU 1278-1500: IPv4 packet total length 1420, QUIC, fragmentation, images load very poorly

    EDIT: OK! I've confirmed the issue is with my ISP: if MTU is over 1277, QUIC which uses UDP is enabled and my ISP doesn't seem to route it properly.

    I tested 2 other ISPs (these are also mobile subscriptions) and with the default client (Windows network adapter) MTU of 1500, everything works great: images load properly, QUIC is enabled with no IPv4 fragmentation and IPv4 packet length is 1480:

  • Kip
    Kip Posts: 3  Freshman Member
    First Comment First Anniversary

    Hei,

    Millä operaattorilla vikaa esiintyy? Itselläni on sama LTE7490 sekä Elisan liittymä, HS.fi ja IS kuvat toimivat (iPad app), mutta Gmailin viestit ei lataudu iPadin mail-sovelluksella joka kerta. MTU pienennys ZenWifin asetuksista näyttää korjanneen ongelman.

    Sorry for writing in Finnish, I don't know English very well.


  • June6
    June6 Posts: 12
    First Comment Friend Collector First Anniversary

    DNA & Moi has this issue (reported, hope they'll get it fixed), Elisa & Telia are free of this problem.

    Therefore your problem has a different cause.

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