Random reboots
Anyone have problems with the H series doing random reboots or the device going complety offline so the power has to be replugged?
All Replies
-
Hi @DanniKool
What firmware you are using? Could you update to our latest firmware 1.10P1 for further verification? Thanks.
0 -
I'm running firmware V1.10(ABZI.1)
0 -
Hi @DanniKool
Please use Tera Term and navigate Control > Send break.
Then type "8" and enter to enable the Log level to 8.
Next, use a dedicated PC to continuously collect the console log until the USG Flex H device reboots. We need the console log to analyze the possible reasons. Please provide the collected console log to us via private message. Thanks.
0 -
Can i do this over TCP/IP?
Asking because i might have misplaced the console cable…..
0 -
Hi @DanniKool
We need to collect the complete reboot console log, so it's still necessary to use the console cable for collection. Additionally, if you could provide the diag-info and remote Web-GUI for remote checking purposes, that would be even better. I will send you a private message later. Thank you.
0
Categories
- All Categories
- 398 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 83 Nebula Status and Incidents
- 5.2K Security
- 99 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 923 WirelessLAN
- 35 WLAN Ideas
- 5.9K Consumer Product
- 212 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.1K FAQ
- 1K Nebula FAQ
- 445 Security FAQ
- 238 Switch FAQ
- 213 WirelessLAN FAQ
- 47 Consumer Product FAQ
- 142 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight