[NEBULA] Change login account in Nebula

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  • Sh4rki3
    Sh4rki3 Posts: 4
    First Comment

    I cant contact aupport to changa my mail adress, where, witch site link or whatever ???

    This is stacking up your support not allowing user to alter there contact information. My mail is discontinued and I need ti change mail. You said contact support, where ?

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,244 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited January 2024

    Hi @Sh4rki3,

    Here I come~ Let me help you change your email address. I just sent the email address information request via private message. Please check your private message box.

    image.png
    Zyxel Melen


  • Sh4rki3
    Sh4rki3 Posts: 4
    First Comment

    Hi I need to change the email adress on an account and I dont have the permission to do so, could you please help me.

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,244 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Sh4rki3,

    Let me help you to delete the new account and change the current account's email. I'll update you once it is done.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,244 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Sh4rki3,

    The process is done. Please use the new email address to log in.

    Zyxel Melen


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