Enable Qos on my am3100?

Cantona1983
Cantona1983 Posts: 8
First Comment
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  • Cantona1983
    Cantona1983 Posts: 8
    First Comment

    Can not find the option on the router…

  • tonygibbs16
    tonygibbs16 Posts: 925  Guru Member
    Community MVP Third Anniversary 50 Answers 500 Comments

    Hello @Cantona1983

    Welcome to the forum.

    Do you have an AM3100-B0 device?

    - see https://www.zyxel.com/service-provider/global/en/products/fiber-oltsonts/active-fiber/hgus/am3100-b0

    If so, are you using it in Bridge mode or Router mode please? and what firmware are you running?

    Looking at the user guide available at https://spdl.zyxel.com/AM3100-B0/user_guide/AM3100-B0_V1.pdf then if your device can do QoS, then you need to look for the Network → QoS → General tab (see below image) and enable QoS with the sliding control.

    image.png

    Kind regards,

    Tony

  • Cantona1983
    Cantona1983 Posts: 8
    First Comment

    Yes i have a AM3100-B0 device👍 Firmware Version V5.17(ABNY.9)E0

    I run the default. So no bridge mode. Im not that tecnical when it comes to this 😂🙈

  • Cantona1983
    Cantona1983 Posts: 8
    First Comment

    only options i have:

    IMG_6964.png

  • tonygibbs16
    tonygibbs16 Posts: 925  Guru Member
    Community MVP Third Anniversary 50 Answers 500 Comments
    edited February 19

    Hi @Cantona1983

    Thank you for your replies.

    I think that the E0 on your firmware version means that it is a customised firmware version with options removed.

    I think that this is why you cannot see the options for QoS.

    If you connected another additional router to your AM3100-B0 on the LAN side of it, then that additional router could have QoS settings for you to use.

    Kind regards Tony

  • tonygibbs16
    tonygibbs16 Posts: 925  Guru Member
    Community MVP Third Anniversary 50 Answers 500 Comments
    edited February 19

    The approach in the application picture below might work for you @Cantona1983

    image.png

    Kind regards Tony

  • Cantona1983
    Cantona1983 Posts: 8
    First Comment

    ok. Really appreciate your help 😊👍Can i ask my fiber company to update my firmwire instead? If i use another router. I will lose a lot of speed? I only have a wifi router provided by the same company 🙈😔

  • tonygibbs16
    tonygibbs16 Posts: 925  Guru Member
    Community MVP Third Anniversary 50 Answers 500 Comments

    Hi @Cantona1983

    You're welcome 😃

    You could ask, but since Zyxel have declared AM3100-B0 end of life then it might not be possible.

    I do not think that you will lose a lot of speed with an add-on router if any, but you might have some more latency delay.

    Kind regards Tony

  • Cantona1983
    Cantona1983 Posts: 8
    First Comment

    thats what i am afraid of 🙈😔 latency are bad here now! Maybe they can send my a new router to replace the old am3100… thanks again 😊

  • PeterUK
    PeterUK Posts: 3,152  Guru Member
    Community MVP 2500 Comments Sixth Anniversary 100 Answers

    QoS will not save you if your idle and ping is bad

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