Allow ZON Utility to be trusted on Windows

Medmind Posts: 3
First Comment

Hi community members, I tried to upgrade my new Zyxel XGS1210-12 device and receive a warning that I need to "Allow ZON Utility to be trusted on Windows Firewall to avoid upgrade Firmware failed." Can anyone help how to do it on Windows 11? I can't find it.

Thank you very much! Best regards, Martin

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,893  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited June 21 Answer ✓

    Hi @Medmind,

    This warning is a kindly reminder. The ZON firmware upgrade might fail because the Windows Firewall does not trust ZON Utility. Please click the OK button after you add the ZON utility to the Windows Firewall allow list.

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