Allow ZON Utility to be trusted on Windows

Medmind · March 11

Hi community members, I tried to upgrade my new Zyxel XGS1210-12 device and receive a warning that I need to "Allow ZON Utility to be trusted on Windows Firewall to avoid upgrade Firmware failed." Can anyone help how to do it on Windows 11? I can't find it.

Thank you very much! Best regards, Martin

Zyxel_Melen · March 13

Hi @Medmind,

This warning is a kindly reminder. The ZON firmware upgrade might fail because the Windows Firewall does not trust ZON Utility. Please click the OK button after you add the ZON utility to the Windows Firewall allow list.

Zyxel_Melen · March 12

Hi @Medmind,

Please check this video:

https://www.youtube.com/watch?v=DBoaPyPnFUY

If you face any problem after this setting, please feel free to let me know.

Medmind · March 12

Thank you very much! Unfortunately, this doesn't change it and restart the ZON Utility. The Dialog still opens with the same message.

Medmind · March 12

Zyxel_Melen · March 13

Hi @Medmind,

This warning is a kindly reminder. The ZON firmware upgrade might fail because the Windows Firewall does not trust ZON Utility. Please click the OK button after you add the ZON utility to the Windows Firewall allow list.

Allow ZON Utility to be trusted on Windows

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