Howto Import SSL Certificate into NWA50ax Pro

khwatson
khwatson Posts: 56  Ally Member
First Comment Friend Collector First Anniversary
edited May 21 in Wireless

I am trying to install an SSL certificate on my Zyxel NWA50AX Pro. I’m running firmware v6.65(1). When I go to: Configuration>Object>Certificate>My Certificates>Import, it gives error:

errno: -13011

errmsg: PKI certificate type is not supported.

I generated the self-signed certificate with PFsense in PCKS12 format. The certificate has file extension .p12 and size 4kb. What is the procedure to install this certificate?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,631  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @khwatson ,

    Could you verify if you entered the correct password that was set during the export of the PKCS #12 file?

    image.png

    Additionally, to ensure the successful import of the certificate, please adhere to the following guidelines:

    • The name of the imported certificate must be different from any certificate currently stored in the AP.
    • Ensure there are no spaces in the certificate's filename before attempting to import it.

    Judy

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All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,631  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @khwatson ,

    Could you verify if you entered the correct password that was set during the export of the PKCS #12 file?

    image.png

    Additionally, to ensure the successful import of the certificate, please adhere to the following guidelines:

    • The name of the imported certificate must be different from any certificate currently stored in the AP.
    • Ensure there are no spaces in the certificate's filename before attempting to import it.

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • khwatson
    khwatson Posts: 56  Ally Member
    First Comment Friend Collector First Anniversary

    Judy:

    I chose to export the certificate from pfsense without a password and tried to input into the access point without the password. When I exported and imported with a password, everything worked. The original error message "PKI certificate type is not supported" is misleading and needs to be improved.

    Thank you for your support.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,631  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @khwatson ,

    Thank you for your feedback. We'll plan to enhance the error messages more accurately reflect the issues.

    Judy

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    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

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