SNMP hardware monitoring of XS1930-12HP and XGS1930-28HP switches

FlamencoAssassin · February 29

Hi,

Would it be possible to add additional hardware monitoring via SNMP of both of these switches in a future firmware or MIB update?

113 MIB files are provided on your downloads page for the XS1930-12HP but most return no results (including ZYXEL-HW-MONITOR-MIB.mib and ZYXEL-TRANSCEIVER-MIB.mib).

It would be nice to monitor additional data for the following;

System temperature (Board, MAC, PHY)
Fan speeds
SFP/Transceiver data (temperature, TX/RX power, voltage, current)

Zyxel_Judy · March 1

Hi @FlamencoAssassin ,

The XS1930-12HP, equipped with Firmware 4.8 or newer version, along with the Access Layer 3 (L3) license, offers the private MIB functionality that meets your requirements.

If you are interested in acquiring this license, we encourage you to reach out to our local distributor or Marketplace.

There is no private MIB functionality with smart managed switch series as XS1930-12HP without license and XGS1930-28HP.

FlamencoAssassin · March 4

Hi @Zyxel_Judy

I've found where to buy the license and the description doesn't mention anything about MIB functionality.

"XS1930-12HP; Access L3 License; Perpetual

Zyxel Advanced Feature License Access Layer 3 for XS1930-12HP - CLI, AVoIP, Auto PD recovery, Added Network Capacity/Security/VLAN management"

This is very disappointing that this is not provided as standard. The MIB section on the device page doesn't state that a license is required.

Copied from the device web page - no mention that the the L3 license provides private MIB functionality

Access L3 License** (New for V4.80)

Multilevel CLI
CLI (Cisco-like)
Expanding Network Capacity
- IEEE 802.1Q Static VLAN
- IPv4 Address table
- MAC table
- IPv4/IPv6 Static route
- ACL
Networked AV Mode
Protocol-Based VLAN
IP subnet-based VLAN
MAC-based VLAN
VLAN isolation
IEEE 802.1AD VLAN stacking (QinQ)
VLAN mapping
MRSTP (Zyxel Proprietary)
BPDU transparency
Flex link
IEEE 802.3ah OAM (Link Discovery, Loopback)
BPDU Guard
Root Guard
IP source guard (IPv4/IPv6)
DHCPv6 Snooping
IPv6 DHCP trust
ARP Inspection
ARP Freeze
Anti-ARP Scan
MAC Freeze
DHCP Server Guard
MVR support
IGMP Snooping Immediate Leave
MLD Snooping (MLD v1)
sFlow
IEEE 802.3x Flow Control
Diffserv (DSCP)
Auto PD recovery
ZUID
MAC-based authentication per VLAN
Compound Authentication
DHCP Client Option60
Multiple TACACs+ server
Login authentication by TACACS+
TACACS+ Accounting
Authorization on TACACS+

FlamencoAssassin · March 7

I would appreciate a reply from a Zyxel rep on this.

I've noticed that the product page now has "Zyxel private MIB" added to the end of the L3 license features since my post above. But why do the MIBs listed not have a disclaimer that the L3 license is required? This is very misleading and unfair to customers in what appears to be a standard feature requires an additional paid for license. And what does SNMP hardware monitoring have to with Layer 3 features anyway? All I'd like to do is monitor the fans, temperatures and transceivers via SNMP to protect the reliability and longevity of the device. I don't need Layer 3 capability for my requirements.

Surely it would be fair to customers to monitor the standard non-layer 3 features without having to buy an expensive layer 3 licence that the user doesn't need?

Zyxel_Judy · March 13

Hi @FlamencoAssassin ,

Thank you for your patience while we work out some details.

The smart managed switches only run with most commonly used features on web GUI, apart from the managed switches with advanced features via CLI or full SNMP manageability.

The private MIB contains these monitoring data, along with many other advanced features, which offers along with the full SNMP offers on Managed switch.

You do make a point on these monitoring data so we will look into your advice on bringing the monitoring data into standard firmware in the future.

Let us reach out to you via private message to see how Zyxel can better ease your network adoption for this case.

FlamencoAssassin · March 13

Hi @Zyxel_Judy

Thank you for responding both here and via PM.

If you could look further into bringing SNMP hardware monitoring into the standard firmware that would be very much appreciated by me and I'm sure it will for other customers. I run these switches in a home lab and just want to protect my investment by monitoring the fans, temps and SFPs and able to respond to any abnormal events.

In my opinion it would be fair to your customers to allow monitoring of the standard features enabled on the switch. Therefore without the L3 license - monitor the standard features, with the L3 license - monitor the additional features too.

Regarding the XGS1930-28HP switch, do you plan to release a 4.8 style firmware for this range and if so, please consider the same additional SNMP monitoring?

Zyxel_Judy · March 18

Hi there,

Regarding the hardware monitor, XGS1930 and XS1930 supports all the essential features via Web GUI. Full-scale SNMP features are available on Layer 2 managed switches for enterprise that needs to manage large-scale networks.

We are curious by the interest in utilizing SNMP for home network management, so we will add this to the idea section to see if there are increasing interesting in adopting this feature for smart-managed switch. We encourage you to visit our idea post and share your particular reasons for your application:

https://community.zyxel.com/en/discussion/21672/adding-hardware-monitor-snmp-features-on-layer-2-smart-managed-switches

As for the XGS1930-28HP switch firmware, we plan to upgrade the XGS1930 series to version 4.80 or later to support the latest Web GUI design in the future. Please follow the link below for the most up-to-date information regarding this switch: Switch New Release — Zyxel Community

FlamencoAssassin · March 18

Many thanks @Zyxel_Judy 👍️

SNMP hardware monitoring of XS1930-12HP and XGS1930-28HP switches

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