cant find my model number on this website
trying to search for my model number on the website but it doesnt show as an option, nor can i register my device on the ZYXEL dashboard
All Replies
-
Hi @riley_wilkinson,
Which model is your device? You may also reference the below list for the models supporting Nebula.
Zyxel Melen0 -
hi, thanks for the help. my model is EX5401-B1. what is nebula CC? all i want to do is update my network driver so i can play games.
0 -
hi, thanks for the help. my model is EX5401-B1. what is nebula CC? all i want to do is update my network driver so i can play games.
0 -
Hi @riley_wilkinson,
EX5401-B1 is similar to EX5401-B0. Here's the web page of the EX5401-B series.
If you want to upgrade your model, please contact your ISP for help. We could not provide you with a firmware file due to the contract.
Additionally, Nebula CC is a cloud management software to centrally manage the Zyxel firewall/switch/access point. However, the EX5401-B series model doesn't support Nebula CC.
Zyxel Melen0
Zyxel Employee
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 151 Nebula Ideas
- 98 Nebula Status and Incidents
- 5.7K Security
- 277 USG FLEX H Series
- 277 Security Ideas
- 1.4K Switch
- 74 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.4K Consumer Product
- 250 Service & License
- 395 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 74 Security Highlight
