Can't Register device
After I login to myzyxel.com I select "Device Registration" and enter the required info for my NAS326, but it responds with "Cannot find device".
I've verified that I enter the correct MAC and S/N.
Any help is appreciated!
Accepted Solution
-
thx. I forgot I had set it up there, but I still can't access it remotely. I verified I was able to from the web before I left for a trip by disabling the wifi on my phone then using it as a hotspot, connecting my laptop to the hotspot, verifying that all other internet connections were disabled (LAN). I've verified that the NAS is on and connected to the internet - just as before…
0
All Replies
-
As I remember the NAs model was not able to find on myzyxel.com
The NAS should be registered on mycloud.
0 -
thx. I forgot I had set it up there, but I still can't access it remotely. I verified I was able to from the web before I left for a trip by disabling the wifi on my phone then using it as a hotspot, connecting my laptop to the hotspot, verifying that all other internet connections were disabled (LAN). I've verified that the NAS is on and connected to the internet - just as before…
0
Categories
- All Categories
- 398 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 83 Nebula Status and Incidents
- 5.2K Security
- 99 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 922 WirelessLAN
- 35 WLAN Ideas
- 5.9K Consumer Product
- 212 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.1K FAQ
- 1K Nebula FAQ
- 445 Security FAQ
- 238 Switch FAQ
- 213 WirelessLAN FAQ
- 47 Consumer Product FAQ
- 142 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight