Password reset?

Alex_91
Alex_91 Posts: 25  Freshman Member
First Comment Friend Collector Sixth Anniversary
in USG FLEX H Series

Hello,

With some of my clients we are slowly replacing the old USG / VPN firewalls with the new USG FLEX H.
I notice one thing, the possibility to reset the configuration in FTP and recover it from the old partition is no longer available?

All Replies

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 885  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments

    Hi @Alex_91 ,

    Greeting Forum,

    Please edit config file and remove lines from "/ object user-object admin XXXXX" , then you can reset admin password after rebooting.

    For example, remove all the following lines

    image.png

    Thank you

  • Alex_91
    Alex_91 Posts: 25  Freshman Member
    First Comment Friend Collector Sixth Anniversary

    clear, but to be able to access the file? (if I press the reset button it loads the default config)

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 885  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments

    Hi ,

    Please refer the following guide but now we have command “atkz -g” for resetting password .

    You can perform after enter debug mode.

    https://support.zyxel.eu/hc/en-us/articles/360012744371-What-can-I-do-if-I-forgot-my-USG-FLEX-ATP-VPN-password-or-cannot-access-it-anymore

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