How to configure router to allow access to external USB SSD

RobClack · June 13

I have a VMG3925-B10C provided by my ISP. I have plugged a 1Tb external SSD into the USB port but can't access that from my laptop over wi-fi. In the router's admin pages - System Info - Interface Status it shows no USB devices detected. How do I configure the router to allow me to access the SSD over wi-fi?

Thanks

Rob

tonygibbs16 · June 14

Hi @RobClack

Welcome to the forum.

Are you able to say what firmware version is running in your VMG3925-B10C please?

5.13(AAVF.18)C0 is available to download from https://support.zyxel.eu/hc/en-us/articles/4403361365778-Zyxel-CPE-Devices-Firmware-Advanced-Downloads-Firmwares-and-other-resources

The generic VMG user guide from 2019 available at https://spdl.zyxel.com/VMG8623-T50B/user_guide/VMG8623-T50B_1.pdf says that if you are connecting a USB hard drive then you use an external power source for it.

So the issue might be not getting enough power for your USB hard drive.

Kind regards,

Tony

RobClack · June 15

Hi Tony. My firmware version was not the latest, so I downloaded the one you suggest, checked it is compatible with my hardware and attempted to install it. However, I got a message that this was an invalid image. It then crashed the router, though fortunately not terminally. The external SSD is a Seagate with no option for its own power supply. I tried a tiny memory stick, in case the 1Tb was too big for the router, but that didn't work either.

Regards

Rob

RobClack · June 17

Sorry, my firmware is 5.13(AAVF.14)C0.

How to configure router to allow access to external USB SSD

All Replies

Categories

Consumer Product Help Center