Device Registration

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yasincoban
yasincoban Posts: 3
First Comment First Anniversary
in Service & License
I cannot register my Zyxel device to myZyxel. (https://portal.myzyxel.com/)



All Replies

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 375  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Dear @yasincoban

    Could you PM me the MAC and the Serial number of the device?
    Let me check for you.

    Thanks,

    Ivan
  • yasincoban
    yasincoban Posts: 3
    First Comment First Anniversary
    edited January 2023
    MAC: 
    Serial Number: 
    Device Name: 

    Thank you.
  • Zyxel_Ivan
    Zyxel_Ivan Posts: 375  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    @yasincoban

    We have received your MAC and serial number.
    I edited your reply for the security concern.

    Thanks,

    Ivan
  • yasincoban
    yasincoban Posts: 3
    First Comment First Anniversary

    I still can't register my device on myZyxel. Isn't there anyone who can help with this?

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