Security Policy list slow

B_IT
B_IT Posts: 4  Freshman Member
First Comment
in USG FLEX H Series

The Security Policy list becomes slow and buggy when it contains many entries. Please optimize the list performance! I suspect the list's responsiveness to mouse hovers is causing the slowdown.

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @PeterUK & @bbp,

    We have arranged a plan to enhance this issue. I will update you once I have the ETA.

    Zyxel Melen


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All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @B_IT,

    I would like to clarify some information with you to investigate this issue:

    1. Could you share how many security policy entries you have currently?

    Zyxel Melen


  • B_IT
    B_IT Posts: 4  Freshman Member
    First Comment

    Sure, there are 49.

    The loading time is more or less okay, although much slower than the old Flex and USG OS. However, sometimes the list reloads without any apparent reason, and you have to scroll up and down until you find the desired entry again.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @B_IT,

    Thanks for your information. To investigate this issue further, could you share your configuration with me? Also, if you can record a video for us to compare, it would be very helpful.
    I will DM you for requesting these files.

    Zyxel Melen


  • B_IT
    B_IT Posts: 4  Freshman Member
    First Comment

    Hi Melen,

    The issue is quite evident: compare the old USG & Flex list with the new Flex H list. You will notice how sluggish the behavior of the new Flex H list is.

    Anyways, where to upload the private files?

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @B_IT,

    I have sent you a private message, you can share the private files in the message.

    Please click the message button on the top right to find my message.

    image.png

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Update the feedback from @B_IT:

    Some lists are already much faster on V1.30.

    Zyxel Melen


  • B_IT
    B_IT Posts: 4  Freshman Member
    First Comment

    Yes, very appreciated!

  • bbp
    bbp Posts: 66  Ally Member
    First Answer First Comment Friend Collector Fifth Anniversary
    https://community.zyxel.com/en/discussion/comment/71142#Comment_71142

    Yes they load faster in 1.30.

    Security Policy list has another problem though. If you have more policies and if not all fit on the screen, and after you scroll down, the whole list will move after each refresh. And it refreshes 2 to 3 times whenever you want to select or hover over. Then you have to hunt the correct entry.

    It is very annoying and hard to work with if you have to scroll down through list.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @bbp,

    Thanks for pointing this issue out. Could you record a video so we can investigate this issue? Thanks~

    Zyxel Melen


  • bbp
    bbp Posts: 66  Ally Member
    First Answer First Comment Friend Collector Fifth Anniversary
    https://community.zyxel.com/en/discussion/comment/71458#Comment_71458

    Could you just log in and take a look? I've provided credentials in private message.

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