how to fix smart mesh link to 2,4ghz

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Gescad
Gescad Posts: 6 image  Freshman Member
First Comment Third Anniversary
in Nebula

i have 6 AP in MESH mode, many AP have uplink to 5ghz but signal is very low, in 2.4ghz signal is better… is possible to block mesh link to 2,4 ghz for a better signal? i can't find settings to do this, please help me

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Gescad ,

    To configure a 2.4GHz mesh connection:

    • Navigate to Devices > Select Access Points
    • Choose the specific AP you want to configure
    • Click on Smart Mesh > In the Band section, select 2.4GHz

    This process allows you to set up your mesh network to operate on the 2.4GHz frequency band for the selected access point.

    image.png

    Zyxel_Judy

    Untitled Image
  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Gescad ,

    You're right. The mesh band selection is not available in some access point models including NWA1123-AC PRO.

    In your case, just fine-tune the placement of your root and repeater access points. Ensure that APs are deployed within areas with sufficient signal coverage, ideally at –70 dBm or higher for 5GHz. You also can adjust your 2.4GHz radio power to 5dBm lower than your 5GHz radio to reduce the interference between APs in 2.4GHz.

    Zyxel_Judy

    Untitled Image

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Gescad ,

    To configure a 2.4GHz mesh connection:

    • Navigate to Devices > Select Access Points
    • Choose the specific AP you want to configure
    • Click on Smart Mesh > In the Band section, select 2.4GHz

    This process allows you to set up your mesh network to operate on the 2.4GHz frequency band for the selected access point.

    image.png

    Zyxel_Judy

    Untitled Image
  • Gescad
    Gescad Posts: 6 image  Freshman Member
    First Comment Third Anniversary

    hi, band selection is an option not available, i have access point model

    NWA1123-AC PRO

    immagine.png
  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Gescad ,

    You're right. The mesh band selection is not available in some access point models including NWA1123-AC PRO.

    In your case, just fine-tune the placement of your root and repeater access points. Ensure that APs are deployed within areas with sufficient signal coverage, ideally at –70 dBm or higher for 5GHz. You also can adjust your 2.4GHz radio power to 5dBm lower than your 5GHz radio to reduce the interference between APs in 2.4GHz.

    Zyxel_Judy

    Untitled Image

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