My Zyxell GS1920 can be access through SSH but not by the web gui

G15onsultores
G15onsultores Posts: 2  Freshman Member
Fourth Anniversary
in Switch

Hi I have a Zyxell GS1920 switch, if I login using putty it takes user and password but if I try to do it with the web browser it wont work it says that user or password are incorrect and keep asking for login

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,212  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited September 2024 Answer ✓

    Hi @G15onsultores,

    May I know the firmware version of your GS1920 first?

    In addition, please try these methods before accessing the switch:

    1. Clean the browser cache.
    2. Try another browser, like Edge, Firefox, or IE mode if your switch is using a firmware version older than V4.70.
    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,212  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited September 2024 Answer ✓

    Hi @G15onsultores,

    May I know the firmware version of your GS1920 first?

    In addition, please try these methods before accessing the switch:

    1. Clean the browser cache.
    2. Try another browser, like Edge, Firefox, or IE mode if your switch is using a firmware version older than V4.70.
    Zyxel Melen


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