NAS540 recovery?

problem
problem Posts: 4  Freshman Member
First Comment Friend Collector
in Personal Cloud Storage

hi

when upgrading my NAS540 something went wrong and now everything dead,

nothing works, (sd card or usb_Upgradekey)

what are the help instructions for starting up the hardware?

All Replies

  • problem
    problem Posts: 4  Freshman Member
    First Comment Friend Collector

    nothing works

    :(

    how to perform a firmware recovery?

  • suisei
    suisei Posts: 111  Ally Member
    First Comment First Answer Friend Collector First Anniversary

    Try resetting the device and inserting a USB firmware upgrade key to perform the recovery. You can place the zip file on the USB and follow the README guide in the link below to start the process.
    https://zyxel.diskstation.eu/Users/Mijzelf/RescueSticks/

  • problem
    problem Posts: 4  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/69595#Comment_69595

    nothing works, (sd card or usb_Upgradekey)

  • suisei
    suisei Posts: 111  Ally Member
    First Comment First Answer Friend Collector First Anniversary

    That sounds really frustrating! It’s strange that the recovery isn’t working. In my experience, pressing the hard reset button before powering it on and waiting for 15-20 seconds might help. Good luck!

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