Need rack mount kits for XGS3700-24
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I am looking to purchase rack mount kits for three XGS3700-24 switches I have.
I am moving them from 2 post racks to 4 post racks and I no longer have original rack mount hardware that attached the switch to all four posts.
@Zyxel_Lucious had directed me to customer support in the US when I was missing a power supply for a different switch. That was very helpful. However US customer support has informed me they do not have any of the rack mount hardware for the XGS3700-24 available.
Anyone have any suggestions. I need three sets.
I am moving them from 2 post racks to 4 post racks and I no longer have original rack mount hardware that attached the switch to all four posts.
@Zyxel_Lucious had directed me to customer support in the US when I was missing a power supply for a different switch. That was very helpful. However US customer support has informed me they do not have any of the rack mount hardware for the XGS3700-24 available.
Anyone have any suggestions. I need three sets.
0
Accepted Solution
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Hi @imaohw
As per our PM discussion.
Our personnel will contact you to take care of the issue.
Zyxel_Lucious5
All Replies
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0
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Thanks for responding.
Looking at the picture on page 28 of the XGS3700 manual I need what is described as the front bracket, the rear bracket, and the sliding rail (all with screws) for both sides of three switches
When the switches were mounted on 2 post racks non-Zyxel mounting hardware was used. Now that I am moving to 4 post racks I would like to use the original rack mounting hardware (all parts) that came with the switch. Unfortunately it looks like the original hardware was lost.0 -
Hi @imaohw
As per our PM discussion.
Our personnel will contact you to take care of the issue.
Zyxel_Lucious5 -
Thank you for helping with this is. You really showed that Zyxel has fantastic customer service.0
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