SSO on a RDP Server

LPSA
LPSA Posts: 4  Freshman Member
First Comment First Anniversary
in Security

Hello,
With a ATP700, I set up a SSO access on our network from the LAN. It works from every PC but not on our Remote Desktop Server (2012R2). We have 2 DC (2016) and the SSO Agent is install on both.
On the FW (Current User List), I see only one user connected from the RDP. maybe the first of the day ?….
On the Agent's log, I see correct entry without error when a user connect on the RDP, but no addistionnal user on the Current User List.
Any help please ?

Regards.

Eric.

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,697  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @LPSA,

    This is because the SSO function doesn't support users sessions from RDP server (terminal server).

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,697  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @LPSA,

    So on your server, there are many users connected to the RDP, but on the ATP700, there's only one user listed?

    Zyxel Melen


  • LPSA
    LPSA Posts: 4  Freshman Member
    First Comment First Anniversary

    Hello,

    Sorry for delay.

    Yes That's it.

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,697  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @LPSA,

    This is because the SSO function doesn't support users sessions from RDP server (terminal server).

    Zyxel Melen


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