Flex 200H - Memory leak issue with blank pages
Hello everyone,
I updated to beta firmware
V1.21(ABWV.0)ITS-24WK35-m5760
but I still have memory leak issues.
As you can see my interface page is blank:
My dashboard has too much spinning wheels:
Notification page is blank:
I'm going to reboot the firewall but I would like to understand what I can do, I'm planning to deploy this unit in 15 days in production.
All Replies
-
Hi @GiuseppeR ,
Thank you for informing us that rebooting the firewall resolved the issue.
If the issue persists, could you please provide SSH or WAN access to your device? This will allow us to remotely investigate the problem. We're also working on reproducing the issue on our end.
Engage in the Community, become an MVP, and win exclusive prizes!
0 -
Hi @Zyxel_Judy
it happened again:
I logged on to do some packet capturing for @Zyxel_Melen and SMTP server connection tests and I saw this problem.
As you can see this Flex 200H was online for about a week. Too short time to request a reboot for proper working to manage, for example, notifications:
You will see a ticket opened via Nebula page to have SSH to log in
See you soon, best regards
0 -
Hi @GiuseppeR ,
Thank you for granting remote access for our investigation. We will resolve this issue in the upcoming official release.
Engage in the Community, become an MVP, and win exclusive prizes!
0 -
and running
cmd http-server restart
does not help
0 -
Hi @PeterUK ,
As mentioned earlier, the solution will be included in the next official firmware version, 1.30, so there is no need to use the command as a workaround.
Engage in the Community, become an MVP, and win exclusive prizes!
0 -
And V1.21(ABWV.0)ITS-24WK35-m5760 does not solve the issue after 8 days uptime 😔
0 -
Unfortunately no.
I think that with Nebula 18.20 upcoming update (about a week to wait) we are going to see also 1.30 firmware availability for 200H.
When it will be ready please reboot it remotely (it works, just one of the few functions available via the UI when it is stuck) and when the FlexH reboots (about 12-15 mins) consider a firmware upgrade of it
0
Categories
- All Categories
- 415 Beta Program
- 2.3K Nebula
- 141 Nebula Ideas
- 94 Nebula Status and Incidents
- 5.5K Security
- 216 USG FLEX H Series
- 262 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1K Wireless
- 39 Wireless Ideas
- 6.3K Consumer Product
- 243 Service & License
- 382 News and Release
- 81 Security Advisories
- 27 Education Center
- 8 [Campaign] Zyxel Network Detective
- 3K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 71 Security Highlight