How to add Service-key for L3 Access offline to a XS1930

1sierra1
1sierra1 Posts: 5  Freshman Member
First Comment
in Switch

I bought a L3-Acess license for my XS1930-10 and want to use the switch as standalone. I haven't found a place to enter the license key directly into the switch, is this not possible? Perhaps it is possible on the cli?

Best Answers

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,586  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @1sierra1,

    I have sent you a private message, please check the message box.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 2,586  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    The issue is that ports 443/80 have been blocked causing the switch from updating the license status.

    Zyxel Melen


All Replies

  • 1sierra1
    1sierra1 Posts: 5  Freshman Member
    First Comment

    Update: I registered the license in myzyxel.com and linked it to the switch (screenshot 1).
    But the update under Maintenance ⇒ Service Register ⇒ Update fails with a certificate failure (Screenshot 2).
    Which certificate is meant by that? System time is correct.

    myzyxel linked services-censored.jpg
    Service Register failed.jpg

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,586  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @1sierra1,

    This is more likely your switch cannot access our license server. Please reference this FAQ to check what was missed.

    How to register switch license for my switch? — Zyxel Community

    Zyxel Melen


  • 1sierra1
    1sierra1 Posts: 5  Freshman Member
    First Comment

    Ok, could you provide me the specific name from the license server (and perhaps more important which port is used)? The switch has internet access and could be attached to Nebula Control Center, (the ports 4335, 6667 are open. Also 123 for ntp.)

    Bild_2024-10-18_070154347.png

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,586  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @1sierra1,

    I have sent you a private message, please check the message box.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 2,586  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    The issue is that ports 443/80 have been blocked causing the switch from updating the license status.

    Zyxel Melen


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