flex 200hp, receiving multiple alert of "device offline" and "device regained contact"
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PrevDiaImm
Posts: 4 
Freshman Member
Freshman Member
" The following device goes offline for more than 15 minutes in "xx" site."
" The following device in the "xx" site regained contact with Nebula "
xx stand for the name of my company.
Just in this moring i received 6 of this alert, but there are no problems or issue on connectivity and nothing results from secureporter logs
0
All Replies
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Hi @PrevDiaImm,
Could you enable Zyxel support access so we can check it? Please reference this FAQ to enable Zyxel support access and let me know your organization's name.
Zyxel Melen0 -
Wich settings do you need to check?
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Hi @PrevDiaImm,
I'm not going to check your settings but the device connectivity with Nebula.
Zyxel Melen0
Zyxel Employee
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