Security policy rule blocks all traffic at all times

Han9n_ · November 8

Hi,

I am trying to allow traffic here between 8 AM and 9.30 PM and block it at all other times.

What it does instead is blocking traffic at all times. What's wrong here, and how to fix it?

Thanks a lot!

Zyxel_Kay · November 8

Hi @Han9n_

Could you please enable Zyxel support access and share your Nebula organization and site name with us? We’d like to take a closer look at your site settings and logs.

smb_corp_user · November 8

https://community.zyxel.com/en/discussion/26690/security-policy-rule-blocks-all-traffic-at-all-times

I could be wrong, but it looks like you have set your DENY rule (Schedule) to be active Always instead of having a specific time limit. I would have thought you could set the time Schedule to be the opposite of the one you have set for your Allow Schedule, which according to your picture seems to be 8-21.30 . So I would suggest setting your DENY Schedule to be 21.30-8 (or something close to those times, if there needs to be a 1 minute gap (or something like that).

Maybe you have tried that already, or perhaps it is not necessary (I don't know much about that setup), it is very possible that I could be mistaken. :-)

Han9n_ · November 11

https://community.zyxel.com/en/discussion/comment/71581#Comment_71581

I enabled Zyxel support access & sent you a private message about the information you requested.

Zyxel_Kay · November 12

Hi @Han9n_

We replicated the similar scenario on our end, and the security policy rules is functioning as expected.

Could you enable the “Log” option for both security policy rules? If traffic continues to be blocked during the scheduled time, please reach out to us. We’d like to review the event log to see which rule the traffic is triggering.

Security policy rule blocks all traffic at all times

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