Flex 100HP - wrong "password changed date" value

Hello @Zyxel_Judy

I tried to upgrade the 200H via local UI (the green arrow in Maintenance area) but it was NOT possible due to ITS firmware installed. The firewall refused to upgrade, it told me to contact a support member.

It was late in the day, I wanted to test new firmware, so -before contacting Zyxel engineering team- I tried to test this limitation that was on local UI and force it when I decided to launch the update from Nebula web platform (not via app) and the Nebula highlighted me that 1.30P1 was available to be installed. So I told the web platform to update the firewall. The latest firmware was installed on both 200H and 100HP in the same way.

After that, considering the fact that I shared both admins logins with Zyxel (so it was NOT useful to change the password), I checked this issue and you have the screenshots.

I'm at your disposal

Hello @Zyxel_Judy

do you need to login into my firewalls to check the diag info?

As soon as I'm going to update them again I'll try to record the screen.

I'm at your disposal